Meet Randy — software help for service businesses

The engineer you text.

Randy is your personal engineer. Text it when an automation breaks, when two systems won’t talk, or when you need something built that doesn’t exist yet. Scoped in a few messages. Usually shipped inside the week.

Start a thread $600, then $400/mo
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  • One number

    A single thread you text, the same number every time. No portal, no ticket, no login to remember.

  • Anything software

    Fixes what broke, connects what won’t talk, and builds what doesn’t exist yet.

  • Checked first

    Every change is reviewed before it ships — and nothing is called done until it actually is.

01 — The situation

Every service business runs on software nobody owns.

A CRM someone configured in 2019 and left. A spreadsheet three people retype into QuickBooks every night. A follow-up text that was supposed to fire automatically and quietly stopped in March.

None of it is broken enough to hire an engineer. All of it costs you hours every week. So it sits there, and everyone works around it, and the workaround becomes the process.

02 — How it starts

It starts the way
everything else does.

Keep scrolling ↓

Randy iMessage

hey our new lead texts stopped going out

Looking now. Is it every lead, or just the ones from the website form?

website ones i think

Found it. The form started sending the phone number in a field the workflow doesn’t read, so it never had anyone to text. About an hour to fix.

Want me to go back and catch the 40 leads that got missed since Tuesday?

yes please

Done. The workflow’s live and those 40 just got their first text. You should see replies today.

03 — What Randy does

Fixes, connections, and things that don’t exist yet.

Anything on the software side of running the business. Not a break-fix desk — net-new builds are genuinely in scope.

Systems we work in

  • HubSpot
  • QuickBooks
  • Jobber
  • Housecall Pro
  • ServiceTitan
  • Aspire
  • Zapier
  • Make

Running something else? Most of these systems have an API or an export. “Haven’t worked in that one — let me look at how it’s set up” is the honest answer, and usually the right one.

The lead follow-up text isn’t firing• I retype every invoice into QuickBooks at night• One report, jobs by crew and margin• The scheduler and the CRM don’t talk• Someone left and took the only login• The quote form emails a PDF I re-enter by hand•

04 — How it works

Four states. You always know
which one you’re in.

Randy is an AI agent. It runs the conversation, works out exactly what you need, and does the building — the actual change, in the actual system you use.

That is the whole design. The work doesn’t wait on anyone’s calendar and it doesn’t sit in a queue behind someone else’s job. What stays human is the check: the work is reviewed before it ships, and Randy is not permitted to tell you anything is finished until that review has happened.

  1. 01

    Scoping

    Randy asks until the ask is actually clear — one question at a time, not a form with eleven fields. It stops at four rounds and commits to a plan, so nothing stalls in questions forever.

  2. 02

    Ready

    A written brief: what you want, which systems are involved, and what finished looks like. Enough for an engineer to start without re-reading the thread.

  3. 03

    Building

    Randy builds it. Not a demo, not a suggestion, not a link to documentation. The actual change, in the actual system you use. Usually inside the week.

  4. 04

    Done

    You get told once, in your language: your new-lead workflow now texts the customer within five minutes. Not “deployed the automation.”

05 — What it costs

Two numbers. Both on this page.

To start — one time

$600

An audit of what you’re actually running, and your tools connected up properly. This is the part that turns a pile of systems into something one person can work on.

Ongoing — monthly

$400/mo

Unlimited requests, worked one at a time. Ask for as much as you like; Randy queues it and it gets done in order. No per-ticket pricing, no hourly, no change orders.

  • 01

    Nothing is charged before we’ve talked. You text, then we set up a short call.

  • 02

    Ask Randy the price in the thread and it will tell you these same numbers, plainly.

  • 03

    Month to month. If it stops being worth $400, say so and it stops.

Start

Something broken? Tell us about it.

Text Randy what’s wrong in your own words. It’ll ask a couple of questions, then we’ll set up a short call before anything is charged.

Randy — one number, always +1 (555) 010‑0142
Text Randy Email instead

Reply STOP at any time and the messages end. No sequence, no drip.